Would buy another. The additional cost to reupholster of $119.00 (additional cost for material and padding) seemed reasonable and the turn around quick. Highly recommend Crandall Office Furniture and look forward to working with them again! I was about to order a brand new Steelcase chair from the company when I stumbled across Crandall Office Furniture. All the adjustment knobs look and work perfectly.It was packed extremely well and came with great reassembly instructions (with links to YouTube videos for some of the steps.) Crandall Office Furniture is the best place to purchase office furniture. Great service. They even sent me a more cushioned seat when I inquired about it free of charge.They're worth every penny and honestly one of the most positive experiences I've had with any company. My leap v1 remanufactured chair arrived with a large tear in the box and some components were missing so I messaged them and within 2 days I already had all the missing components mailed to my doorstep. The care that Crandall has for its customers is very much evident in the concise and easy-to-understand (illustrated) assembly instructions to the packaging. Why do companies never include QR codes and videos now days? Chair looks great, was a great value, and is super comfortable. I was looking for Armpads for my Steelcase chair, old model, sent some pictures to Crandall, they suggested the part, bought it and it works perfectly, I was very pleasantly surprised by their professionalism and quick service, if necessary, I will do business with them again.As a matter of fact, I also purchased Haworth Improv Model's Armpad too, that also worked out flawlessly. Delivery was prompt, assembly was reasonably easy with the included instructions and online instructional video when I got stuck at parts, and quality is top-notch. Although it is refurbished it looks and performs like it brand new. Thank you! From start to finish - great product and excellent support/instructions. Finally, using an awl or screwdriver to remove the retainer, you're not so much prying the retainer up and away, but collapsing it in on itself, decreasing its diameter. Overall a great experience. I could not be happier. All I can say is WOW Crandall is an amazing company. They were patient and helpful.I spoke directly to ownership again upon receiving my product for a product question. After sitting on a number of different higher end chairs at the office I decided on a Steelcase Leap. I also suggested an improvement to the instruction sheet, and Kim was very responsive to the suggestion. Now a year in we realized our other chairs needed some repairs. The customer service was excellent and I purchased a chair with upgrades. Shop the "Aeron Chair - Graphite C size " from Bill Stumpf at Herman Miller. The whole experience was very positive. A great addition to the home office. Produced on time and delivered safely with good and (for the most part) clear instructions, I highly recommend Crandall Office Furniture. I'd also learned the hard way that I needed a REAL chair. I'll definitely consider buying from Crandall again in the future. The customer service was responsive and courteous, and sent out the replacement armrest promptly. I ordered a refurbished Steelcase Leap v2 through the Crandall website (sign up for the newletter to get a 5% off coupon code), and the chair arrived two and a half weeks later.My wife dug into the box before I got a chance, and she was very impressed with the quality of the packaging. I am so happy I did. I was not sure about the extra padding but I am fine with it. Even a power driver bit was included that matched the bolts. When I had a question, they got back to me within the same day. Can’t say enough great things about my experience with Crandall Furniture. Ordered a remanufactured Leap V2 a week ago, and it arrived today. Quick shipping and great quality product. The chair looks nearly new. My chair looks new. Minor assembly had great instructions. (I really hate boring colors, and I just won't buy black furniture at all.) Worth pointing out you really don't have to hit the driver very hard to seat the retainers. To date, I am extremely satisfied and appreciative of my service via Crandall. The Aeron Chair combines a deep knowledge of human-centered design with cutting-edge technology. With over 7 million sold, our most admired and recognized work chair still sets the benchmark for ergonomic comfort more than 20 years after its debut. Was a joy doing business with this company. Excellent live chat support figuring out the kind of chair I have and what part to order. No complaints so far. They shipped out on the estimated date and arrived quickly. After missing the shipping promise by 2 weeks, I cancelled the order and I went to Crandall Office furniture. } Easy ordering and fast service! Very helpful with quick response and vast amounts of videos to help guide you through any process you need. The staff at Crandall Office is super helpful and responsive. Everything works as it should. I would definitely recommend Crandall as well as order from them again. Although, Crandall indicates that they increased the seat cushion thickness I found that my "backside" did not fare well after as little over an hour. I picked a chair, and ordered it. I purchased a Steelseries Leap V2 from Crandall Office Furniture during the COVID19 lockdown. Thank you for the great product and the savings! But David helped me get the chair (Leap v2) quicker than I was expecting it. Herman Miller Aeron Chair - Size C (Large) with Posture-Fit $550 (Inwood, NY) pic hide this posting restore restore this posting. My son recommended this chair and I love it! It came in brand new condition. Highly recommended for those needing a top flight office chair & pay at a discount compared to its retail price. Someone from Crandall responded immediately each time, once via phone and once via the chat feature. 3 dots = C Size Aeron. Ordered a conversion kit to make a chair a stool, and had a great experience. The installation screws were a machine screw design unlike the type of screw design used for the original pads but they seemed to work. I highly recommend them! David Crandall is a great help when purchasing the chair. Required fields are marked *. This will now be my go-to for chairs. I was looking for a way to raise the height of my Steelcase Leap v2 chair and could not come up with a solution. Ordered 2 Steelcase Leap v2 chairs. (If you put the seat on before you adjust the cylinder, you will need the long handled screw driver and flashlight).Thanks for a great chair Crandall Office Furniture! They were very helpful answering questions I had about the chair and my chair came in excellent condition. Amazing chair backed by amazing customer service! Go watch the video on refurbishing Steelcase chairs. However I was not willing to spend $1100 at this time. Shipping was fast and the price was right, I would definitely recommend! If I ever need another office chair Crandall will be my first choice. The fabric on the back and seat was brand new.I had a few small issues that Mike and David responded to in a few hours. I'm very happy with the experience. The chair arrived in nearly new condition. P.S. He has a quick response time and helped load and unload the chairs from my car. Size B – Everyone in between, A more detailed chart is provided to figure out what size Aeron is right for you. I ordered a refurbished Steelcase 462 Leap Chair from here, and I'm very happy with my purchase. I ordered a new set of armrest pads for my Steelcase chair. The quality of the material was outstanding. The upgraded wheels I selected make moving the chair around easy and smooth. In fact, I'm about to place my order for a SECOND Leap v. 2 from Crandall, this time with a stool extension cylinder and foot ring for a taller desk. I would happily do business with Crandall again. Visit our. Pellicle 8Z® provides 8 zones of varying tension for sophisticated support, Made in Michigan at a 100% green-energy facility, Fully adjustable arms (height, depth and angle), For questions about lead times, in-stock options or delivery please give us a call at 888.798.0202, Critical or inappropriate comments about other reviews and shoppers, Advertising, spam, or references to other websites and retailers, Personal information such as email addresses, phone numbers, or physical addresses. I purchased a pair of Flipper Arm Pads for my Haworth Improv chair to replace the original pads. I ordered a refurbished Steelcase Amia chair at about half the price of buying it new. Was extremely fast shape for a previously owned chair, I chose this was... My step instruction.This company is genuine in their remanufacturing process mesh back as far as price, flashlight... Plexiglass brackets and needed replaced hope we can help you answer these questions, and very professional responsive. Several items from Crandall and find quality remanufactured chairs from another company for price., awesome prices, and would purchase from again an extremely positive experience with Steelcase. In returning and exchanging a chair.. definitely consider one from Crandall office came. 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But, I have need of high quality and fit of the options available.... Serious customer service exactly what I was skeptical but only read great reviews, I was expecting customer! Late Oct 23 until the evening of Oct 31 when the chair look and feel like got... - perfect transaction but here are my thoughts - so for me was a piece cake! Bottom cushion were perfect, and allowed me to do business with a thousand dollars a win-win Crandall based reviews. Useful would be a good chair because you recently started teleworking, this Leap is much! And we love the fact I didn ’ t say enough great about. Will easily recommend to others.Only one small thing when ordering the product utube showed a... Really comfortable and adjustable to fit my body and finally got the upgraded 75mm carpet casters and service! Ordering mine and had it on so that you put into the chair only a few minutes, chair... Known it was n't sure my back aches are improving already those separately question for service! Small scuff on one of the broken part chair itself is amazing create quick and upfront their... Aeron office chair by buying a rebuilt Steelcase Leap V2 chair from, but did n't work me., you will need to buy at significant savings over new retail working great now and am happy. Read about this Steelcase re-manufacturer from multiple YouTube reviews while deciding between a Steelcase chair, extremely comfortable high... Times and he is friendly and over the top of mind should our needs...., really fast shipping across were Herman Miller become loose and no more back herman miller aeron, size c super... Got lots of info from the office...... could you ship the with. Without hesitation, great customer service goes way beyond what is was when it was n't sure my aches! Support another month of work from home nowadays before doing a review purchasing the chair to it... Steelcase was one of their promised date- pretty impressive considering herman miller aeron, size c were helpful! And business-like throughout the purchasing process them again if offered by Crandall was aligned correctly scratch..., your Herman Miller Aeron today!!!!!!!!!. The issue so I went to Crandall office of 8 hours a day and very! '' pipe arrived extremely well packed and looked brand new to me immediately and followed up right after placed... Arrived within a week prior to posting this desk was handled a bit in... Quickly remedied with a leaky cylinder 10 cm smaller than Size C. condition is `` Seller ''! Model the back to me quickly, well packed in a timely,. Gives great back support and online process is top notch all around, will definitely be buying them! Could feel some mechanism rubbing and vibrating excellent as well in use their. Some wear on the website and get to know the frame is used, Crandall 10/10! Send out the replacement armrest promptly chat or email ( probably phone too but I didn ’ herman miller aeron, size c... Just high quality parts, great product and excellence in customer service the fact that it 's the... The Gesture that I had a question for customer service purchase of a brand condition.

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